IATF16949 中英文对照版 201710 - 图文(2)

5.1 领导作用与承诺 See ISO 9001:2015 requirements. 5.1.1 General 总则 5.1.1 总则 Top management shall demonstrate leadership and commitment with respect to the quality management 见ISO 9001:2015的要求。 system by: 最高管理者应证实其对质量管理体系的领导作用和a) taking accountability for the effectiveness of the quality 承诺，通过： management system; a) 对质量管理体系的有效性承担责任； b) ensuring that the quality policy and quality objectives b) 确保制定质量管理体系的质量方针和质量目标，are established for the quality management system and are 并与组织环境和战略方向保持一致； compatible with the context and strategic direction of the c) 确保将质量管理体系要求融入组织的业务过程； organization; d) 促进使用过程方法和基于风险的思维； c) ensuring the integration of the quality management e) 确保获得质量管理体系所需的资源； system requirements into the organization’s business f) 沟通有效的质量管理体系和符合质量管理体系要processes; 求的重要性； d) promoting the use of the process approach and g) 确保实现质量管理体系的预期结果； risk-based thinking; h) 促使、指导和支持员工努力提高质量管理体系的e) ensuring that the resources needed for the quality 有效性； management system are available; i) 推动改进； f) communicating the importance of effective quality j) 支持其他管理者履行其相关领域的职责。 management and of conforming to the quality management 注：本标准中的“业务”一词可大致理解为涉及组织存system requirements; 在目的的核心价值活动，组织可以是公有的、私有g) ensuring that the quality management system achieves 的、盈利或非盈利的。 its intended results; h) engaging, directing and supporting persons to contribute to the effectiveness of the quality management system; i) promoting improvement; j) supporting other relevant management roles to demonstrate their leadership as it applies to their areas of responsibility. NOTE Reference to “business” in this International Standard can be interpreted broadly to mean those activities that are core to the purposes of the organization’s existence, whether the organization is public, private, for profit or not for profit. 5.1.1.1 公司责任 5.1.1.1 Corporate responsibility The organization shall define and implement corporate responsibility policies，including at a 组织应明确并实施公司责任方针，至少包括反贿赂minimum an anti-bribery policy，an employee code of 方针、员工行为准则以及道德准则升级政策（“举报conduct，and an ethics escalation policy政策”）。 （“whistle-blowing policy”）. 5.1.1.2 Process effectiveness and efficiency Top management shall review the product realization 5.1.1.2 过程有效性和效率 processes and support processes to evaluate and 最高管理者应评审产品实现过程和支持过程，以评improve their effectiveness and efficiency. The results of the process review activities shall be included as 价并改进过程有效性和效率。过程评审活动的结果应作为管理评审的输入（见第9.3.2.1条）。 input to the management review（see Section 9.3.2.1.）. 5.1.1.3 Process owners Top management shall identify process owners who 5.1.1.3 过程拥有者 are responsible for managing the organization's processes and related outputs. Process owners shall 最高管理者应确定过程拥有者，由其负责组织的各understand their roles and be competent to perform 过程和相关输出的管理。过程拥有者应了解他们的those roles（see ISO 9001，Section 7.2）. 角色，并且具备胜任其角色的能力（见ISO 9001 第 7.2条）. 5.1.2 Customer focus See ISO 9001:2015 requirements. 5.1.2以顾客为关注焦点 Top management shall demonstrate leadership and 见ISO 9001:2015的要求。 最高管理者应通过以下方面，证实其对以顾客为关注焦点的领导作用和承诺： a) 确定、理解和持续满足顾客要求以及适用的法律和法规要求； b) 确定和应对能够影响产品和服务符合性以及增强顾客满意能力的风险与机遇； c) 始终致力于增强顾客满意。 commitment with respect to customer focus by ensuring that: a) customer and applicable statutory and regulatory requirements are determined, understood and consistently met; b) the risks and opportunities that can affect conformity of products and services and the ability to enhance customer satisfaction are determined and addressed; c) the focus on enhancing customer satisfaction is maintained. 5.2 方针 5.2.1 建立质量方针 5.2 Policy 5.2.1 Establishing the qualify policy See ISO 9001:2015 requirements. Top management shall establish, implement and maintain a quality policy that: 见ISO 9001:2015的要求。 a) is appropriate to the purpose and context of the 最高管理者应制定、实施和保持质量方针，方针应： organization and supports its strategic direction; a) 与组织的宗旨和环境相适应，并支持其战略方向； b) provides a framework for setting quality objectives; b) 提供制定质量目标的框架 c) includes a commitment to satisfy applicable c) 包括对满足适用要求的承诺； requirements; d) 包括对持续改进质量管理体系的承诺。 d) includes a commitment to continual improvement of the quality management system. 5.2.2 Communicating the quality policy See ISO 9001:2015 requirements. 5.2.2 沟通质量方针 见ISO 9001:2015的要求。 质量方针应： a) 作为形成文件的信息，可获得并保持； b) 在组织内得到沟通、理解和应用 c) 适宜时，可向有关相关方提供。 The quality policy shall: a) be available and be maintained as documented information; b) be communicated, understood and applied within the organization; c) be available to relevant interested parties, as appropriate. 5.3 组织的作用、职责和权限 见ISO 9001:2015的要求。 5.3 Organizational roles，responsibilities and authorities See ISO 9001:2015 requirements. Top management shall ensure that the responsibilities and authorities for relevant roles are assigned, communicated and understood within the organization. Top management shall assign the responsibility and authority for: a) ensuring that the quality management system conforms to the requirements of this International Standard; b) ensuring that the processes are delivering their intended outputs; c) reporting on the performance of the quality management system and on opportun …… 此处隐藏：9829字，全部文档内容请下载后查看。喜欢就下载吧 ……