CQI-9第三版整套资料(中英文均为最新修正-2013-09)(3)

The quality management system shall include a process for documenting, reviewing, and addressing customer concerns and any other concerns internal to the organization. A disciplined problem-solving approach shall be used.

质理管理 体系应对与顾客相关的重大事项和组织内部的重大事项进行评审、处理并形成文 件。应采用成熟规范的解决问题的方式。

英文来源于AIAG 标准,中文来源于外训资料,期中中文蓝色字体部分为第3版新增的内容,确保准确!

CQI-9Special Process: Heat Treat System Assessment Version 3, Issue 10/11

Special Process: Heat Treat System AssessmentAssessment

Questi on Numb er

Question

Requirements and Guidance

Objective Evidence

N/A

Satisfactory

Not Satisfactory

Needs Immediate Action

Is there a continual improvement plan applicable to each process defined in the scope of the 1.13 assessment? 是 否针对热处理评审范围内的 每个过程，建立了适用的持 续改进计划。

The heat treater shall define a process for continual improvement for each heat treat process identified in the scope of the HTSA. The process shall be designed to bring about continual improvement in quality and productivity. Identified actions shall be prioritized and shall include timing (estimated completion dates). The organization shall show evidence of program effectiveness. 组织应针对热处理系统评审范围内的每个热处理过程建立持续改进过程。这些过 程的设计应促使产品质量和生产率的持续改进。采取的措施应体现优先顺序并应 包括日期要求(预计完成时间)。组织应提供该项目运行有效性的证据。

Does the Quality Manager or designee authorize the The Quality Manager is responsible for authorizing and documenting appropriate disposition of material from 1.14 personnel to disposition quarantine material. 质量经理负责 quarantine status? 质 批准并以文件规定适当的人员对隔离材料进行处置 量经理或指定的责任人是否 批准对隔离材料进行处置？

There shall be procedures or work instructions available to heat treat personnel covering the heat treating process. These procedures or work instructions shall Are there procedures or include methods of addressing potential emergencies (such as power failure), work instructions available equipment start-up, equipment shut-down, product segregation (See 2.8), to the heat treat personnel product inspection, and general operating procedures. These procedures or work 1.15 that define the heat treating instructions shall be accessible to shop floor personnel. process? 是否建立覆盖整 应建立覆盖整个热处理过程(从接收到发运)并适用于操作人员的程序文件或作 个热处理过程适用于操作者 业指导书。该程序文件或作业指导书应包括处置潜在紧急情况(如停电)、设备 的程序文件或作业指导书？ 启动及停止、产品隔离封存(见2.8)、产品检验和基本操作程序。这些程序文件 或作业指导书应覆盖从原材料接收到产品发运的所有操作步骤，且车间操作人员 应易于得到和理解。

英文来源于AIAG 标准,中文来源于外训资料,期中中文蓝色字体部分为第3版新增的内容,确保准确!

CQI-9Special Process: Heat Treat System Assessment Version 3, Issue 10/11

Special Process: Heat Treat System AssessmentAssessmen

t

Questi on Numb er

Question

Requirements and Guidance

Objective Evidence

N/A

Satisfactory

Not Satisfactory

Needs Immediate Action

The organization shall provide employee training for all heat treating operations. All employees, including backup and temporary employees, shall be trained. Is management providing Documented evidence shall be maintained showing the employees trained and employee training for heat the evidence shall include an assessment of the effectiveness of the training. treating? 管 1.16 Management shall define the qualification requirements for each function, and 理者是否始终为热处理员工 ongoing or follow-up training shall also be addressed. (包括后备工、临时工)提 组织应建立所有热处理作业的操作培训，所有员工包括后备工和临时工均应参加 供培训？ 。应保持员工培训的文件记录，以表明员工得到了培训并进行了培训有效性的评 价。管理者应规定每一岗位的资格要求，同时还应确定现在和将来的培训需求。

Is there a responsibility matrix to ensure that all key management and supervisory functions are performed by qualified 1.17 personnel? 是否建立责任矩阵表，以确 保由有资质的人员履行所有 关键的管理职责和监控职 责？

The organization shall maintain a responsibility matrix identifying all key management and supervisory functions and the qualified personnel who may perform such functions. It shall identify both primary and secondary (backup) personnel for the key functions (as defined by the organization). This matrix shall be readily available to management at all times. 组织应建立所有关键管理职责和监控职责的责任矩阵表，并确保这些岗位职责由 有资质的人员履行。同时还应识别这些关键职责的主要人员和后备人员。这些关 键职责由组织规定，无论何时管理层应能方便地看到该责任矩阵。

英文来源于AIAG 标准,中文来源于外训资料,期中中文蓝色字体部分为第3版新增的内容,确保准确!

CQI-9Special Process: Heat Treat System Assessment Version 3, Issue 10/11

Special Process: Heat Treat System AssessmentAssessment

Questi on Numb er

Question

Requirements and Guidance

Objective Evidence

N/A

Satisfactory

Not Satisfactory

Needs Immediate Action

Is there a preventive maintenance program for all heat treat equipment? Is maintenance data being utilized to form a predictive 1.18 maintenance program? 所有热处理设备是否有预防 性维护程序？是否利用了维 护数据形成预见性维护计 划？

The organization shall have a documented preventive maintenance program for all heat treat process equipment. The program shall be a closed-loop process that tracks maintenance efforts from request to completion to assessment of effectiveness. Equipment operators shall have the opportunity to report problems, and problems shall also be handled in a closed-loop manner. Company data, e.g., downtime, quality rejects, first-time-through capability, recurring maintenance work orders,

and opera …… 此处隐藏：4844字，全部文档内容请下载后查看。喜欢就下载吧 ……