致力商务英语听力Unit 1

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商务英语听力

Unit 1 Business

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Contents

Non-verbal language

Addressing Culture

Business Introduction

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Pre-Listening: Nonverbal Communication

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Why body language is important

Body language =93%

Actual words =7%

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Distance: Lean towards

high comfort agreement

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Distance: Lean away

disagreeable uncomfortable

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feet and legs

Happy feet

High comfort feet

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feet and legs

Shift direction feet

“starter’s position”

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arms and hands

Arms akimbo(叉腰)

“Regal stance” Crossed arms

(帝王的站姿 )

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arms and hands

Comfortably cross

Discomfort cross

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arms and hands

Steeping hands

Hand-wringing(紧握)

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Keys to Pre-Listening

1. agreement 2. disagreement 3. amusement 4. surprise 5. Interested 6. don’t know something 7. meet someone for the first time 8. say hello or goodbye

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Core Listening

Task 1 The first working day for career freshman

L: Hello. Is this your first day? A: Yes. Uh…my name’s Andrew Lu. I am joining the sales department. L: I’m Lucy Chang. Call me Lucy. A: Nice to meet you, Lucy. L: Good to meet you. Where are you from, Andrew? A: I’m from Phoenix, Arizona, but I’ve been living in California since I was in college. L: Oh…what did you study?

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A: I majored in International Business. How long have you been here, Lucy? L: Seven years. I was in the sales department for six years. Now I’m in the human resources department. A: Oh… L: Anyway. Nice to meet you. If you need anything, let me know. A: Sure. I’m looking forward to working here. L: Bye. L: Bye.

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Task 2 How to address others?

A: My name is Koji Hirano. All of my colleagues call me by my last name, Hirano. Usually we add ―san‖ to a name in Japan. For example, my boss, Nakamura, is always Nakamura san and he calls me Hirano-san, unless he’s angry with me and then it’s just Hirano. B: Everyone at the office calls me Pamela. My boss, new employees, everyone. My last name is Bryson, but usually only visiting sales people call me Ms. Bryson. C:My name is Elizabeth Reiser. My friends and colleagues call me Eli but I prefer my whole name, Elizabeth.

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Task 3 Business Introduction

business introduction; general rules; two equals to each other; administrative assistant; stand up; full attention make eye contact; confident and a good listener; a thousand words; avoid embarrassing