高三写作专练--投诉信
高三英语作文书信专练
高三写作专题 A letter of complaint(A letter of gratitude/apology….)
高三英语作文书信专练
A Letter of Complaint 内容 投诉信通常包括:说明投诉的原因并表示遗憾;实事求是地阐述问题发生的经过,切忌夸大其词; 指出问题引起的 后果;提出批评及处理意见,或敦促对方采取措施,或提出所 希望的赔偿以及补救方式。 但也要就事论事,不能进行人身攻击。同时,在描述问题时 尽量采用被动句式,使描述更加客观合理。
语气 投诉信时语气要冷静、郑重、克制,不必过于礼貌。 策略 投诉信的写作策略Writing procedure:说明投诉问题一>描述具体情况一>期待解决方案
complain v.—complaint n.
高三英语作文书信专练
Practice: Topic Sentence Translation1)我写信是要投诉你们餐厅服务差。 I am writing to complain about the poor service in your restaurant. 2)我写信是要投诉你们公司产品质量差, 并要求你们尽快 解决问题。 I am writing to complain about the poor quality of the products of your company and ask for solutions to the problem as soon as possible. 3)我写信是告诉你们我不满意在你网站上购买的鞋子。 I am writing to inform you that I am not satisfied with the shoes bought on your website.
高三英语作文书信专练
Practice: Passage Completion请根据括号给出的中文提示填空。 Dear Sir / Madam, I have just returned from the English Summer Camp at your School of Language, and I’m writing to express my unhappiness with your program. I took part in the program in order to improve my English but(1) to my disappointment __________________ (使我失望的是), there were too many students in a class, in which case students were not able to practise a lot. Moreover, (2) _______________________ _____________________________( 课程内容 the course was simple and the topics were not fresh enough 简单, 话题不够新颖) so that students’ interest in English could not be Worse still 更为糟糕的是), no lunch was provided and aroused. (3)__________( therefore I had to go to the nearest restaurant, which was 30 minutes away. It was once said in your ad that(4)_______________________________________________________( students could be provided with many chances to enjoy social practice 学生可以参加丰富的社会实践活动) but badminton was the only activity organized. You can imagine how upset I am to have wasted my time and half of my___________( money back 请在此处合理地提出你的 money and please(5)give __________ 赔偿要求), or I shall be forced to take the matter further. Yours, Li Hua
高三英语作文书信专练
A Sample: 产品投诉 The earphones are comfortable but it is a pity that the wire is a little too short. It worked well until last week when the LCD just refused to display anything from time to time and I failed to set the colors any more. It used so much energy that I had to constantly change batteries and could not play music downloaded from the Internet
recently. In addition, your shop assistant was very rude when I asked to exchange for another one two days ago. I would like your company to exchange the product and make an apology to me.
高三英语作文书信专练
投诉信开头/结尾常用句式和套话1. 投诉信开头常用句式和套话: I am writing to complain/ make a complaint about/that...
I am writing to express my dissatisfaction/disappointment about... I am most reluctant to complain/ I feel bad to trouble you, but I am afraid I have to make a complaint about... I wish to draw your attention to the problem/fault...that I bought... 2. 投诉信结尾常用句式和套话: I trust you will take my complains seriously and... I understand you will give immediate attention to this matter. I would like to have this matter settled by the end of... Frankly speaking, I am not prepared to put up with the situation any more. I must have you fully understand that without a satisfying solution, I will reserve my right to take legal action.
高三英语作文书信专练
A Letter of Complaint Useful expressions I'm writing to express my dissatisfaction with... I am writing to complain about... For one thing... For another... Therefore, I wish to exchange it for another... or I declare a refund. Unless I receive a positive reply within the next three weeks, I intend to take further action. I have been in contact with my lawyer in order to ask for advice and he has recommended taking legal action if I don't get full satisfaction. I hope you can look into this matter and give me a reply soon. I am looking forward to a prompt reply from you. I understand you will give immediate attention to this matter. I would like to have this matter settled by the end of... I will greatly appreciate it if you can settle the matter as soon as possible.
高三英语作文书信专练
模版参考:投诉信 Dear ______, (①I am ______(自我介绍). )②I feel bad to trouble you but I am afraid that I have to make a complaint about. ③ The reason for my dissatisfaction is ______(总体介绍). ④In the first place, ______(抱怨的第一个方面). ⑤In addition, ______(抱怨的第二个方面). ⑥Under these circumstances, I find it ______(感觉)to______(抱怨的方面 给你带来的后果). ⑦I appreciate it very much if you could ______(提出建议 和请求), preferably ______(进一步的要求), and I would like to have this matter settled by ______(设定解决事情最后期 限). ⑧Thank you for your consideration and I will be looking forward to your reply.
高三英语作文书信专练
基础写作:投诉信假定你是李华,你新买的某外国品牌iPhone5s 出了故障,现在你写信到其公司反映问题。 写作内容:
1、购买日期:上个月 2、故障:一周前屏幕(screen)坏了,看不见 显示内容 3、已跟当地销售商家投诉,但其不能解决 4、要求:更换一台新的,如不行则要求退 货,拿回货款
高三英语作文书信专练
1、购买日期
:上个月 I bought an iPhone5s from your company last month. 2、故障:一周前屏幕(screen)坏了,看不见 显示内容 A week ago something went wrong with the screen, on which nothing can be displayed. 3、已跟当地销售商家投诉,但其不能解决 …… 此处隐藏:6040字,全部文档内容请下载后查看。喜欢就下载吧 ……
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