Organization Behavior 15e Chapter 3 Testbank(3)

B) low job satisfaction

Ben has been working as a process executive at an accounting firm for the past two years. A hard worker, his work is of good quality and he often puts in extra hours at the office to ensure his schedules are on track. Noticing his efforts, the management offers him a 20 percent hike. Two months later, Ben submits his resignation and soon joins a startup

organization, at a senior position. Which of the following best explains this situation?

A) Ben felt the hike was unwarranted.

B) Ben, though highly skilled, lacked ambition. C) Ben was motivated by the prospect of extrinsic rewards.

D) Ben found his work to be routine and monotonous. E) Ben was gunning for a position at the competing firm all along.

D) Ben found his work to be routine and monotonous.

Which of the following questions best helps understand an employee's organizational commitment?

A) Do you feel you have a good working relationship with team members? B) Do you feel the organization will take care of you and your family in times of need? C) Do you enjoy your work even in the face of challenges?

D) Does the organization provide valuable feedback to help you increase productivity? E) Do you believe in the organization's objective on sustainable work practices?

E) Do you believe in the organization's objective on sustainable work practices?

Organizational commitment is defined as ________.

A) the degree to which employees identify with the organization they work for and its goals

B) the state of discord caused by opposition of values between people working together C) the degree to which an employee's sense of cognitive

dissonance is related to his/her job D) the employee's degree of disagreement or differential

opinions about organizational practices

E) the degree to which employees believe their work impacts their organization significantly

A) the degree to which employees identify with the organization they work for and its goals

The human resource department of Healthy Eating, a chain of health food stores, recently conducted a survey to analyze

employee commitment. Which of the following statements is most likely to indicate a high degree of organizational

commitment?

A) I am a great believer in the importance of a healthy diet and this is why I am glad to be working for a company that is trying to make simple, healthy food available to all.

B) I enjoy working for Healthy Eating because of the growth prospects that it offers and the wide range of responsibilities

each one of us has.

C) Even though I only work in the production department, it's good to know that my feedback gets considered during our interactive in-house sessions. D) The challenging nature of the work and the thoughtful and generous way the firm treats its staff has made Healthy Eating the best place I have ever worked in. E) My company offers me good perks and benefits.

A) I am a great believer in the importance of a healthy diet and this is why I am glad to be working for a company that is trying to make simple, healthy food available to all.

________ is the degree to which employees believe the

organization values their contribution and cares about their well-being.

A) Psychological empowerment

B) Employee engagement C) Perceived organizational support

D) Organizational commitment

E) Job involvement C) Perceived organizational support

Which of the following questions best helps understand the degree of perceived organizational support among employees? A) Do you believe that employee engagement has a large

impact on productivity?

B) Do you believe there is sufficient employee engagement in your department?

C) Do your beliefs align with the organization's vision and long-term goals?

D) Do you feel the long-term goals on sustainable work

practices are workable? E) Do you feel the organization has sufficient recognition

rewards to value good work?

E) Do you feel the organization has sufficient recognition rewards to value good work?

Lillian Stintson works for a global women's rights organization. In the past few months, she has traveled across the globe for the campaign she was working on. In addition, she has been working weekends to meet campaign milestones. She has now decided to take a month's holiday to relax and get a much-needed break. She knows that the organization will understand her need for a long holiday. Which of the following best

represents Stintson's feeling? A) low employee engagement

B) high perceived organizational support

C) low organizational commitment

D) low job involvement

E) high interest in whistle-blowing B) high perceived organizational support

Employees are most likely to perceive their organization as supportive when ________.

A) they experience a cognitive dissonance between their job attitude and behavior

B) the affective component of the attitude is extremely strong

C) there is a weak relationship between their attitude and behavior

D) they have a voice in decisions E) they experience an emotional contagion while performing their job duties

D) they have a voice in decisions

Antonio Guillermo's wife was recently diagnosed with breast cancer. Guillermo had to take a considerable amount of time off work to care for their children, and he was late in completing his portion of a large project. Guillermo never

feared that his job was in jeopardy because of his absences or his delay in completion of work. Name the major job attitude associated with this example.

A) psychological empowerment

B) perceived organizational support C) organizational commitment

D) employee engagement E) job involvement

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