客户道歉信英文(3)

directions: you were unable to attend mr. smiths examination on international business english writing because you got sick that morning. write a letter to express the reasons for not being able to attend it and apologize.

write the letter with no less than 100 words. do not sign your own name at end of the letter. use wang hua instead. do not write the address. dear mr. smith,

i am indeed very sorry that i missed the examination on international business english writing you gave last friday. i feel awful about it and want you to know what happened that day.

i suddenly fell sick early that morning and my parents had to send me to the hospital. please find enclosed a copy of the medical bill.

i sincerely hope you can understand my situation and accept my apology. i would appreciate your allowing me to take a make-up examination. i will come to your office during your office hour on monday to discuss this possibility with you. once again, i apologize for any inconvenience caused. sincerely yours, wang hua

◆常用句式：

1、i am writing to apologize for … /i am writing to say sorry for 我写这封信是因……向你致歉。

2、i would like to give you my apology for… 对于……我向你道歉。

3、please accept my sincere apology for… 关于……请接受我真诚的道歉。

4、i am indeed very sorry for what i said/did, but believe i had no

intention to…

对于我说的话/做的事，我确实感到很抱歉。但请相信，我并非故意要……

5、please forgive me for a stupid choice of words. 请原谅我说话欠妥。

6、i feel awfully sorry about it and want you to know what happened.

为此我感到非常内疚，所以想告诉你实情。

7、please accept my apologies for my oversight. 请原谅我的疏忽。

8、please allow me to say sorry again. 请允许我再次表示歉意。

9、i sincerely hope you can understand my situation/think in my position and accept my apologies.

【篇三：apologize letter 英文致歉信 例文 商务英语】

apologize letter __ business english_ by lqy dear sir or madam,

i’m writing this letter to apologize to you. i’m so sorry that we made a mistake about the shipment of vacuum cleaners.

those vacuum cleaners we sent to you were meant to be sent to european countries, but as the old worker was retired, the new one wasn’t so experienced. besides, the model number and the price of goods in march and july are so similar that the worker mistaken them.

i am awfully sorry for this and we promise you a replacement shipment. we will also give a 10% discount to compensate.

i do apologize for any inconvenience this may cause you and i will try my best to avoid the same accident happening again.