西餐厅服务用语(中英文)[1]

Dressing (沙拉酱)

Thousand Island (1000Island) Italian Dressing

千岛汁
意大利汁


French DressingBlue Cheese Dressing

法汁
奶酪汁


VinaigretteOlive Oil

油醋汁
橄榄油


MayonnaiseHerb

蛋黄酱
香草


Cooking Time 时间


Rare Medium Rare

二成熟
三四成熟


Medium Medium well

五成
七成


Well Done

全熟

餐饮服务应用（一）
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西餐服务用语
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食品烹饪方法


Cooking Method

煮放在摄氏
100度的开水中煮.
Boiled To cook in water at 100


红烧放在有盖的锅里慢慢的烧(干)
Stewed To cook in water or juice, slowly in closed dish


烩放在有盖的锅里,带水或汁慢慢的烧
Braised To cook slowly in covered pan


烘放在干热的炉中烘


Baked To cook in using dry heat

炸放在煮开的油中炸(很多的油)
Deep-fried To fry totally covered in oil or fat


煎放在小量的油中煎


Fried To cook in hot fat or oil

扒直接放在高热上或下中烤


Grilled To cook gravitated or over direct heat

煎放在没有油的锅中煮


Pan-fried To fry without oil or fat


卧(波) 放在没有烧开的热水(恒温)中煮
Poached To cook in water under controlled heat (not boiling water)


蒸放在蒸气中蒸


Steamed To cook by allowing steam to heat food

炒用少量的油,高热中炒
Sauteed To cook quickly in a little hot oil or fat


醺把食物放在烟中醺,带给食物一个特别的味道
Smoked To preserve and give a special taste to meat by hanging in
smoke

烧在烘箱中或明火中烤


Roast To cook by dry heat in an oven or over an open fire

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What can you say when you greet the guest

当问候客人时你可以说些什么


Good Morning /Afternoon / Evening

早上好、下午好、晚上好


How are you?

您好吗？


We haven’t seen you for long time.

很久不见了。


Where have you been?

您去哪里了？


You look great.

您看上去棒及了。


Courtesy Words

礼貌及礼貌用语


-Please请
-Thank you谢谢
-May I …我可以
-Excuse me / I am sorry对不起
-I am glad to …我很愿意
-It is my pleasure to …我的容幸

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We should be always courteous and friendly to our guest. Here are

some examples.

我们应该时刻对客人保持礼貌及友善。以下为一些例句


When a guest say’s “Thank You”
You always reply

当客人答谢你时


-You are welcome
-With pleasure
-It’s my pleasure


If you need to interrupt a guest, Say

当你需要打断客人时


-Excuse me, Sir / Madam
-I am sorry to disturb you

If you didn’t hear what the g

uest said

没听清楚客人的话时


-Pardon me
-Would you please repeat
-I am sorry
When a guest asks you to doing something, avoid do it without any answer, always say

当客人要求你做某事时，应先回应客人


-Yes, I will be right back
-Yes, I will bring it for you

When you want to clear the guest table / plates

当你要帮客人收盘子或清理桌面时


-May I take the plate
-May I clear the table

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The Simple Restaurant Dialogue

简单餐厅对话


Taking a Breakfast Order

Waiter: Good Morning Sir, How are you doing this Morning
Guest : Good, thank you.
Waiter: My name is Jason, I will be your waiter this Morning.
Are you ready to order?
Guest : Yes, I would like to have American breakfast.
Waiter: What kind of fresh juice or fruit would you like?
Guest: I would like some orange juice.
Waiter: How would you like your eggs, Sir?
Guest: Fried eggs, over easy.
Waiter: Would you like your eggs served with ham, bacon or sausage?
Guest: Bacon please.
Waiter: What would you like to drink
Guest: Coffee please.
Waiter: Sure, would you like to have anything else?
Guest: No thanks.
Waiter: May I repeat your order?
Guest: Yes, please
Waiter: You have ordered …
…
Guest: That all right
Waiter: Thank you Sir, I will be back soon to serve your order.

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Taking Food Order (if the guest decides to take a la carte)


Waiter: Excuse me Madam, May I take your order?
Guest : Sure, I would like grilled beef tenderloin.
Waiter: How would you like your beef to be cooked?
Guest : Medium.
Waiter: What sauce would you like?


Guest: Red wine sauce.
Waiter: Would you like to have an appetizer?
Guest: What is your soup of the day?
Waiter: Cream of mushroom.
Guest: I would like that, please.
Waiter: Would you like to have anything else?
Guest: No thank you, that’s all.
Waiter: May I repeat your order, Madam?
Guest: Yes, please.
Waiter: You have ordered ……
Guest: That’s all right
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