管理学原理PPT management Chapter1

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导读：这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同 PowerPointto accompany Chapter 1What is organisational behaviour? 这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同 Chapter Learning Objectives After studying this chapter you should be able to

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

PowerPointto accompany

Chapter 1What is organisational behaviour?

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Chapter Learning Objectives After studying this chapter you should be able to: Demonstrate the importance of interpersonal skills in the workplace. Describe the manager’s functions, roles, and skills. Define organisational behaviour (OB). Show the value to OB of systematic study. Identify the major behavioural science disciplines that contribute to OB. Demonstrate why few absolutes apply to OB. Identify the challenges and opportunities managers have in applying OB concepts. Compare the three levels of analysis in this book’s OB model.Copyright © Pearson Australia (a pision of Pearson Australia Group Pty Ltd) –9781442528550/Robbins/Organisational Behaviour/6th edition

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

The Importance of Interpersonal Skills Understanding OB helps determine manager effectiveness Technical and quantitative skills are important But leadership and communication skills are CRITICAL

organisational benefits of skilled managers Lower turnover of quality employees Higher quality applications for recruitment Better financial performance

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

What Managers DoThey get things done through other people. Management Activities: Make decisions Allocate resources Direct activities of others to attain goals

Work in an organisation A consciously coordinated social unit composed of two or more people that functions on a relatively continuous basis to achieve a common goal or set of goals.

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Management Functions

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Mintzberg’s Managerial Roles Discovered ten managerial roles

Separated into three groups: Interpersonal Informational Decisional

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Mintzberg’s Managerial Roles: Interpersonal

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Mintzberg’s Managerial Roles: Informational

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Mintzberg’s Managerial Roles

: Decisional

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Essential Management Skills Technical Skills The ability to apply specialised knowledge or expertise

Human Skills The ability to work with, understand, and motivate other people, both inpidually and in groups

Conceptual Skills The mental ability to analyse and diagnose complex situations

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Luthans’ Study of Managerial Activities Four types of managerial activity: Traditional Management Decision making, planning, and controlling

Communication Exchanging routine information and processing paperwork

Human Resource Management Motivating, disciplining, managing conflict, staffing and training

Networking socialising, politicking, and interacting with others

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Successful vs. Effective Allocation by Time

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Organisational behaviourA field of study that investigates the impact that inpiduals, groups, and structure have on behaviour within organisations, for the purpose of applying such knowledge toward improving an organisation’s effectiveness.

这是澳洲塔斯马尼亚大学所属的教学资料,全澳洲相同

Intuition and Systematic Study Gut feelings Inpidual observation Common sense

Intuition

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