埃森哲-EXECOV韩国银行咨询报告

埃森哲为韩国银行做的市场调查,和业务方向分析。全英文。

Information Action Plan Summary Report

1) Information Action Plan Overview 2) The Future: The Case for Change 3) Strategic Application Projects 4) Technology Infrastructure & EDP Organization 5) Programme cost, resources, and manpower 6) Programme & Change Management 7) Next Steps

ISP Project Executive Summary - February 15, 1995

埃森哲为韩国银行做的市场调查,和业务方向分析。全英文。

Information Action Plan Overview

1. Information Action Plan Overview

ISP Project Executive Summary - February 15, 1995

埃森哲为韩国银行做的市场调查,和业务方向分析。全英文。

Information Action Plan Overview

The Information System Planning (ISP) project is complete. We have identified a 5 year application strategy (shown on next page) aligned with Bank X’s business strategy. We have also identified the data and technology infrastructures, projects, and schedule to carry out these strategies. - ISP Planning Project Workplan Stage 1Business & Competition Assessment Application, Data, and Technical Strategies

Stage 2Organization Plan

Projects and Schedules

Scope Definition & Classifications

Current Situation Assessment

IT Strategy

Data & Application Plan

Information Action Plan

IT Possibility Analysis

Technology Plan

ISP Project Executive Summary - February 15, 1995

埃森哲为韩国银行做的市场调查,和业务方向分析。全英文。

Information Action Plan Overview

Phase 1 Phase 2 Phase 3 Service Delivery CustomerATM/CD Phone Banking - TR Service - Account IQ .etc Home/Firm - TR Service - Account IQ - Internet - Virtual Bank

Sales & MarketingSales Support - Cust. Seg. & Selection - D.M - Consulting Needs Analysis - Customer - Products - Market Campaign - Plan Planning Developmen t - Sales Promotion Plan Branch Opening - GIS

Relationship Management Customer Mgmt.Service Customer Management - Attribute - Exposure /Limits Relationshi p Regulatory infor. Maintenance Authority - Ratios Reporting Schedules Customer Third Party Reporting Profitability of Cust. Details - Customer - KBF, BOK - Checking Relationship real name

Credit ControlCredit - Scoring Management - Credit Ref. - Limit Setting & Monitorin g Debt Collection -Debtor list - Legal Notice - Recovery Tracking Fraud - Account Detection & Card usage Pattern - Identify Merchant Fraud

Meas : Measurement AC : Accounts NA : New Account AT : Account Transfer PB : Passbook BOK : Bank of Korea Recon : Reconciliation CAL : Calculating RL : Relationship CGF : Credit Guarantee Federal RM : Remittance DM : Direct Marketing Seg : Segment DP : Deposits & Payment Sum : Summarization DW : Deposits & Withdrawl TAA : Tax Administration Agency EX : Exchange TR : Transfer FI : Finance TX : Transaction IQ: Inquiry UP : Updating Passbook KBF : Korea Bank Federal WD : Withdrawl

- DW- UP - AC Transfer Credit Card - Cash Service

Navigator DriverTransaction Management - Financial - Nonfinancial

Customer Maintenance - Details - Relationship - Credit history

GIS- Geographic Demographic - Branch attribute

Products Information - Limits - Dividend price - Maturity

Credit Bureau History - External credit

Information Delivery Govt./ Regulatory DistributorBOK Reporting - B

/S,P/L - Status of EDP Business Tax / Loans Reporting - TAA - KBF

Deferred System - LOG Analysis

Central ProcessingOperations ProcessingAuthorization Handling - Employees' PB Mgmt. - Operator Mgmt. - On-line Journal Processing - Log all entries - Audit Trailer Intra-day - Cash Balance Mgmt. in/out - Teller Bal. - Branch Bal. Safety/Nigh t deposit Transaction Handling - Pending - Rejected

Closing & Settlement

Product Administration Product ManagementDeposits Loans

Product Factory

Consolidation - Customer Statement - Report

Teller/MaleFemale Processing - Open(AC,Cust) - DP(TR money other banks) - Foreign EX/RM - Others IQ - Loan, Mortgage - Card, Borrowing - Trade FI - Others IQ

Male Processing

Closing - Daily - Monthly Accounting - B/S - P/L Cut - Automatic Accounts TR - Credit card Payment - Clearing Center

Workflow Management

External ProcessingTransaction Processing Information Feeds - Clears from other banks - GIRO BOK Wire - Borrowing - National Treasury - EFT/POS - SWIFT

Work Measurement - Procedure Timing - Product Process - Activity

Foreign Exchange External Data Processing Suspense's Payable / Receivable * Treasury

Credit Card

Common - Interest Program CAL - Fees CAL - Check day - Dividend CAL ..etc

Retail CustomerReporting - List of credit card usage - Balance Statement

Message Warehousing Distribution Management - Route - Send - Manage & Record Interchange Management

Domestic Exchange

Associated InstitutionFirm Banking - File Transfer Corp. Data - Exchanges Exchange of joint cards information - Bad tran. Visa card Approval - Usage approval - Check accidents External Org. - KFTC - CGF Provisions

Expenses

* Investment

Deferred System - LOG Analysis

Integrator

External Infor. Management Risk / Return Maintenance

Journal Entry Sum & Recon Fixed Asset Summarization

Transfer Pricing

Sales Sum

Performance Market Research Target Maint. Sampling

Activity Credit Customer Product Treasury Meas. Sum. Performance Sum Usage Sum. Maintenance

Int'l Investment Maintenance

Management & Control FinancialFinancial & Financial Budgeting ALM Mgmt. Accounting & Forecasting - Transfer - Analysis Rate - Costs . Liquidity - Exchange - Revenues . Interest Rate - ProfitabiRate . FX Rate - B/S, P/L lity . Duration - Budget Risk/Return Business Unit Regulatory & Management Profitability Compliance - Credit - Ratio - …… 此处隐藏：5401字，全部文档内容请下载后查看。喜欢就下载吧 ……