15 Ways to Improve Oral Communication in Business English fo

15 Ways to Improve Oral Communication in Business English for Students

by Andrew D. Miles

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

15 Ways to Improve Oral Communication in Business English for Students

15 Ways to Improve Oral Communication in Business

English

C o p y r i g h t b y A n d r e w D.M i l e s,B a r c e l o n a,2007.

A l l r i g h t s r e s e r v e d.N o p a r t o f t h i s p u b l i c a t i o n m a y b e

r e p r o d u c e d,s t o r e d i n a r e t r i e v a l s y s t e m,o r t r a n s m i t t e d,

i n a n y f o r m w i t h o u t w r i t t e n a u t h o r i z a t i o n f r o m t h e

a u t h o r.

C o v e r p h o t o g r a p h b y A n d r e w D.M i l e s

a n d r e w.m i l e s@

b a r

c e l o n a e n g l i s h.c o m

w w w.b a r c e l o n a e n g l i s h.c o m

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English Copyright by Andrew D. Miles and English for Business

1. INTRO PHRASES

Use introductory phrases before your message to

catch people’s attention, so they are listening before you emit your main point.

This will also let listeners adjust their hearing to your speed, pronunciation and tone of voice.

Therefore, they’ll already be used to your phonemes when you display the main idea.

E XAMPLES

From my point of view, this idea is wrong.

As a matter of fact, this idea is wrong.

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

1. INTRO PHRASES

I’d like to remind you that From my point of view Let me tell you that Apparently In my opinion I believe that It seems that It appears that In fact It sounds as if Evidently Seemingly At first sight On the face of it As a matter of fact Essentially I’m sure that Today I’d like to say that According to what I know

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

2. MEMORISING

Memorise key words – since you will not have time to look for them when needed.

Knowing the meaning of words is not enough. They aren’t useful until you’ve been through the whole learning cycle. This implies that you have to understand the word, know how to use it, memorise it and be able to recall it when needed.

Try to revise vocabulary a week after you’ve learned it and check if you remember it one month later.

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

3. ONE-IDEA PHRASES

Use one idea to a sentence and build the sentence around the idea.

English is a language of few, precise words where economy is a plus.

Many listeners are used to short sentences and find it hard to handle several notions in one phrase.

It is better to repeat the same ideas in several formats so people who do not follow your point in one way have the chance to understand it in another.

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

4. GESTURES

Magnify facial gestures, since they will help to get your message across in case verbal language fails and people don’t follow your words.

Remember that body

language transmits a

lot of information

so don’t be afraid of

gesticulating.

Listeners will take

non-verbal signs as part

of your personality and

will not pay conscious

attention to your gestures.

As a foreign speaker your weakest area of communication is verbal language, so make up for this lack with stronger non-verbal signs.

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English Copyright by Andrew D. Miles and English for Business

5. TOPIC CHANGE

Give clear clues when you change subjects so listeners become aware that you’re no longer talking about the same issue.

It’s a good idea to remember you must give listeners a map of your speech – people must know exactly where they are standing so they don’t get lost.

Listeners might be getting just part of your message, so markers help them to know which subject is now being discussed.

15 Ways to Improve Oral Communication in Business English for Students

15 ways to improve communication in business English

Copyright by Andrew D. Miles and English for Business

5. TOPIC CHANGE CLUES

S AMPLES

By the way, now we can talk about

I’d like to move onto

Could we now deal with?

Incidentally, may I mention that?

I believe this is the right time to

It has just crossed my mind to

To bring up another subject

An alternative point to consider

Changing subjects, I want to

While we are on the subject

Before …… 此处隐藏：4888字，全部文档内容请下载后查看。喜欢就下载吧 ……