BEC口语Part 2 题集(整理自BEC口语书)
1.1 Teamwork
What’s important when…? Evaluating the success teamwork ·Mutual trust ·Full co-operation ·
1.2 International Communications
What’s important when…?
of Communicating management mess-
ages to the staff ·Overall purpose
·Feedback on performance
1.3 Reducing Production Cost
What’s important when…?
Aiming to control production cost ·Quality suppliers
·Efficiency of production line ·
1.4 Reducing Overheads
What’s important when…?
Aiming to slash business overheads ·Budget and management ·Long-term effects ·
1.7 Logistics
What’s important when…? Developing logistics strategies ·Customer service levels ·Information management ·
1.5 How to Deal with a Heavy
Workload
What’s important when…? Coping with a heavy workload ·Benefits system ·Time management
1.6 Work Environment
What’s important when…?
Designing the layout of an office ·Appropriate use of space ·Amount of light
1.8 Business Ethics
What’s important when…?
Measuring corporate performance ·Business ethics
·Environmental protection
2.1 Recruiting & Selecting
What’s important when…? Selecting an employment interviewer ·Personal quality ·Interviewing skills
2.4 Promotion
What’s important when…?
Thinking about going for a promotion
·Work-related qualities ·Personal qualities ·
2.2 Employee Training 2.3 Career Development What’s important when…? What’s important when…? Choosing a training program to Choosing a new career chance attend ·Location ·Content/subjects covered ·Starting salary ·Trainer · ·
2.5 Staff Motivation
What’s important when…? Motivating senior executives ·Stock options
·Perquisites/ special benefits ·
2.7 Appraising and Improving Performance
What’s important when…?
Managing ineffective performance ·Training ·Transfer ·
2.8 Pay and Benefits 2.9 Labor Relations 2.10 Work Place Safety and Health What’s important when…? What’s important when…? What’s important when…? Deciding base salary Dealing with problem Planning health and safety training
for employees ·Salary level of comparable employee/employee misconduct
companies ·Role of immediate supervisor ·Selecting training contents ·Availability of local workforce ·Discipline ·Staff involvement · · ·
2.11 Time Management
What’s important when…? Managing a busy schedule ·Time management skills ·Others’ cooperation ·
3.2 Setting Prices
What’s important when…? Setting prices for new products ·Costs ·Demand
2.12 Managing Stress
What’s important when…? Managing job stress ·Hobbies ·Job target ·
3.3 Product Promotion
What’s important when…? Promoting a product ·Advertising
·Sales promotion ·
3.1 Product Development
What’s important when…? Developing new products ·Market research ·Screening ·
3.4 Advertising
What’s important when…?
Aiming to increase sales of a product
·Advertising
·Bonus for sales staff ·
2.6 Staff Turnover
What’s important when…? Aiming to retain good staff ·Pleasing work environment ·Career opportunity ·
3.5 Packaging
What’s important when…?
Deciding packaging for a products ·Image
·Packaging design ·
3.6 Branding
What’s important when…? Choosing household appliances ·Brand names ·Technology ·
3.7 Customer Satisfaction
What’s important when…?
Dealing with customer complaints ·Remaining calm
·Suggesting a solution to the problem
·
3.8 Keeping Customers 3.9 Marketing Channels 4.1 Travel and Transport What’s important when…? What’s important when…? What’s important when…? 1.Choosing transport for a business Maintaining customer loyalty Selecting the type of marketing trip ·Comfort ·Cost
channel 2.Choosing an airline for a business ·Discounts
·Quality products ·Geographic concentration of the trip
market · ·In-flight catering ·Services provided by middlemen ·Destinations offered ·
4.2 Travel and Accommodation 4.3 Domestic Travel 4.4 Travelling Abroad What’s important when…? What’s important when…? What’s important when…? 1.Choosing a hotel for people 1. Planning business trips 1.Having a business travel abroad travelling on ·Purpose ·Travel ·Advance preparations business arrangement ·Arrival time
2. Selecting an agency to arrange 2.Selecting staff for fact-finding ·Location
business tours abroad ·Facilities provided
2.Choosing a hotel to stay on travel · Reputation ·Speed ·Position in the company business travels of service ·Previous experience of other
countries ·Size ·Workout 3. Preparing for a business trip
facilities ·Delegating essential tasks
·Staying accessible
5.1 Corporate Culture
What’s important when…? Designing a company brochure ·Company culture ·Costs ·
5.2 Company Image
What’s important when…? Designing a company magazine ·Target readership ·Contents included ·
5.3 Corporate Gifting
What’s important when…?
Sending corporate gifts to foreign business clients
·Cultural differences ·Company logo
5.4 Corporate Sponsorship 5.5 Dress Code What’s important when…? What’s important when…? Con …… 此处隐藏:5652字,全部文档内容请下载后查看。喜欢就下载吧 ……
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