一种基于胜任特征的人力资源管理系统及其实现 - 图文

专业学位硕士学位论文

题目：一种基于胜任特征的人力资源评价

系统及其实现

学号： 10R0930 姓名：邱明俊 专业领域：软件工程 导师：朱其亮 学院：软件学院

2014 年5 月

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一种基于胜任特征的人力资源评价系统及其实现

摘 要

胜任特征是能将某一工作(或组织、文化)中有卓越成就者与表现平平者区分开来的个人的深层特征。国内外的研究实践表明，在人才评测过程中使用胜任特征代替智力测试及能力倾向测试更具准确性、科学性。本文结合国内外学者在胜任特征领域的研究成果及作者在基于胜任特征的人力资源评测项目实践，提出了建立胜任特征信息库、选取被测对象、进行行为事件访谈、访谈结果编码并进行统计分析、确定胜任特征的构成因子、依据胜任特征模型组卷、对其他评测者进行在线评测的岗位胜任特征分析的完整流程，并据此设计了基于岗位胜任特征的人力资源评价系统的完整架构。

行为事件访谈和问卷调研是获取岗位胜任特征的有效方法，本文通过该方法获得岗位胜任特征分析的原始数据后，使用主因子分析法进行数据分析，通过最大方差正交旋转，除胜任特征间的相关性并剔除影响较小的因子。分析后的数据经人工修订就形成了岗位特征模型。本文设计的评测系统据此模型构造评测试卷对评测者进行在线测评，并为用户生成基于胜任特征的评测报告。

本文详细设计了的基于岗位胜任特征的人力资源评价系统的技术及功能架构，系统采用Stucts2、Spring、Hibernate等开源JEE技术构成典型的B-S应用。架构上分为展现层、业务逻辑层、数据存取层三层。功能上分为岗位胜任模型分析和在线评测两大模块。前者在胜任特征信息库的基础上集成开源统计分析工具R-Project对数据进行主成份分析。后者在建立评测试题库的基础上对评测者进行在线评测，并使用开源报表工具JasperReport为用户生成岗位胜任特征评测报告。

关键词： 胜任特征 主成份分析在线评测开源JEE应用R-Project

THE IMPLENTATION OF AN HUMAN RESOURCE

ASSESSMET SYSTEM BASED ON COMPETENCYCHARACTERISTICS

ABSTRACT

Competency are the underlying characteristics that distinguishexcellent from ordinary people of the work (organization or culture). The domestic and overseas researchpractice shown that human resource assessment based on competency is more effective than based on intelligent test or aptitude Test. In this article, the author raises the following steps to build job competency model based on the domestic and overseas researcher’s studies and the competency analysispractice of the author himself:Building competency character library, selecting candidate, doing the behavior event interview , coding the interview result and statistical analysis, define the competency model factor, organize the test paper and test other candidates with the test paper. According to this procedure, the author designs the architecture of the human resource assessment system based on competency model.

Behavior event interview and questionaries’survey are effective way of getting competency characteristics. To eliminate the correlation and get rid of the factors has little influence, the author analyses the data with the principal components analysis and rotate the result with the varimax rotation after getting the raw data.At the end, the manual correction in processed if neededand the job competency character model is coming into being. According to this model, the authordesigns the online assessment system which generatesthe test paper automaticallyand gives the user assessment report.

In this article, the author discusses the technological and functional architecture humanassessment system based on competency characters in detail. The system is an classic B-S application and is divided into 3 layers, the presentationlayer, the business logic layer and the data persistence layer. The system uses the open source software stucts2,spring,hibernate respectively. The system has 2 function modules which are competency character analysis modules and online competency character assessment modules. The former includes a competency character library and do the statistics analysis with the open source software R-project, the latter is build up by a test questions library and does the work of online competency assessment. After the online assessment, the system presents the user a detailed report by JasperReport, an open source java report tool.

KEY WORDS：Competency character,Principal components analysis,Online assessment,Open source JEE application, R-Project

目 录

第一章绪论 ................................................................................................................... 1 1.1 课题背景 ........................................................................................................... 1 1.2 国内外动态 ....................................................................................................... 2 1.2.1 国外研究进展与动态............................................................................... 2 1.2.2 国内研究进展与动态............................................................................... 4 1.3 研究的主要内 …… 此处隐藏：8260字，全部文档内容请下载后查看。喜欢就下载吧 ……